What Delivery at Scale is About

The Delivery at Scale course certification focuses on transforming organizations into adaptive, learning entities capable of managing complexity and delivering value across multiple interdependent work streams. Participants will learn to optimize entire systems, empower organizations for effective delivery, and align value delivery at scale. The course aims to equip learners with advanced techniques for tackling ”complex problems, " implementing agile governance, and fostering a culture that supports empowered delivery in large-scale environments.

Participating in this course will empower you to navigate the complexities of large-scale delivery environments with confidence. You'll gain insights into cutting-edge approaches for visualizing and optimizing entire value streams, implementing agile governance, and fostering a culture of empowerment and continuous improvement. Moreover, you'll learn how to make strategic trade-offs and align value delivery across your organization, positioning you as a key driver of agility and innovation in your enterprise.

Key Learning Areas

LAB I: Foundations of Scaling

Overview: In this foundational lab, participants explore fundamental concepts of scaling through real-world examples and hands-on exercises while they will start working on their own case study.

Learning Objectives

• Analyze and apply real-world scaling patterns to your organizational context

• Identify and assess your organization's specific scaling challenges and opportunities

• Apply systems thinking to understand organizations as socio-technical systems

• Map and visualize value delivery in your organizational context

• Create a detailed workflow mapping for a specific use case

• Develop a work breakdown structure that connects strategy to execution

• Identify and classify different work item types within their own context

Expected Outcomes

By the end of Lab I, participants will have created a workflow map for their specific context, developed a clear understanding of work item classification, and established a foundation for connecting strategic objectives to execution.

LAB II: Strategy Execution & Flow

Overview Building on the foundational concepts, this lab focuses on practical implementation of visualization and coordination techniques across different organizational levels. Participants will learn to design effective board systems and measure flow metrics.

Learning Objectives

• Design multi-level board systems aligned with your organizational structure

• Create integrated board systems that connect strategy to execution

• Identify and manage blockers and dependencies in scaled environments

• Conduct flow experiments to understand system behavior

• Apply Theory of Constraints (ToC) principles and flow metrics to measure flow

• Develop strategies for visualizing and coordinating work across multiple levels

Expected Outcomes

Participants will leave Lab II with practical experience in designing multi-level board systems, measuring flow metrics, and managing dependencies in scaled environments. They will have created concrete visualization strategies for their specific organizational context.

LAB III: Portfolio Management & Predictability

Overview: This lab dive into the strategic aspects of scaling, focusing on portfolio management, governance, and predictability. Participants will learn to design lightweight governance models and implement effective prioritization frameworks.

Learning Objectives

• Design and implement light governance models for operating at scale

• Develop prioritization criteria for both active and new work items

• Create portfolio management frameworks for categorization and funding

• Apply forecasting techniques suitable for scaled environments

• Define and measure key performance dimensions

• Implement effective backlog management hierarchies

Expected Outcomes

After completing Lab III, participants will have developed a governance model, established prioritization criteria, and created a portfolio management approach tailored to their organization's needs. They will be equipped with practical tools for forecasting and measuring performance at scale.

LAB IV: Culture & Leadership in Scaling

Overview: The final lab addresses the crucial human and cultural aspects of scaling. Through practical exercises and collaborative learning, participants develop leadership capabilities essential for successful scaling initiatives.

Learning Objectives

• Compare and contrast different scaling frameworks

• Design scaled organizational structures through practical examples

• Develop strategies for cultural transformation during scaling

• Apply servant leadership principles in a scaled context

• Create personal leadership development plans for leading at scale

• Implement continuous improvement practices suitable for scaled environments

Expected Outcomes

By the conclusion of Lab IV, participants will have created a personal leadership development plan, designed organizational structures for scale, and developed strategies for cultural transformation. They will understand how to lead and sustain scaling initiatives effectively.

Workshop Format

Four 4-Hour Learning Labs

Engage in our interactive online workshop spread across four sessions, each running for 4 hours under the guidance of ICAgile-certified instructors. These sessions combine theoretical knowledge with practical application, focusing on real-world challenges in agile delivery management. You'll participate in collaborative exercises, case studies, and discussions that reinforce learning through direct experience.

Who Will Benefit

Enhance Your Organization's Delivery Capabilities at Scale: A Course for Delivery Leaders and Change Agents This certification is specifically designed for professionals who are responsible for ensuring effective delivery of working products to real customers at scale. It's particularly valuable for:

• Delivery Leads/Managers(current or transitioning)

• Project/Program Managers, Agile Coaches, Scrum Masters seeking to enhance their agile capabilities

• Portfolio Managers balancing competing demands across multiple initiatives

• Release Train Engineers/Technical Program Managers coordinating complex delivery systems

• Managers at all levels looking to optimize value delivery at scale

Tailored & Dynamic Learning

Our Labs are designed with flexibility in mind. Whether you're seeking training for an individual, a team, or an entire organization, our trainers can adapt the content to meet your specific requirements. This bespoke approach ensures that the workshop is relevant, impactful, and aligned with your unique challenges and goals.

The program requires minimum 16 hours of active participation and emphasizes hands-on learning to ensure practical application of concepts in real-world scenarios.

Certify Your Leadership Growth

Participants will receive the the Delivery at Scale Certification by ICAgile